Refund policy

Effective Date: 11-04-2026

At Niraj Book Depo, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the policy below.

1. Return Eligibility

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible for a return:

The item must be unused and in the same condition that you received it.
The item should be in its original packaging.
A receipt or proof of purchase is required.
The product must not be damaged due to customer misuse.

Returns that do not meet these conditions may not be accepted.

2. How to Request a Return

To initiate a return, please contact us at:

Email: support@nirajbookdepo.com

Once your return request is approved, we will provide instructions on how to send the item back.

Please note:

Items returned without prior approval will not be accepted.
Customers should securely pack the item before sending it back.

3. Return Address

Returns should be sent to the following address:

Niraj Book Depo
23, NH2, Ruma
Kanpur, Uttar Pradesh 209402
India

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive:

A damaged product
A defective item
The wrong item

Please contact us immediately at support@nirajbookdepo.com with photos of the product and order details so we can review the issue and resolve it.

5. Exchanges

If you wish to exchange an item, the fastest way is to return the original item and place a new order for the desired product once the return is accepted.