Shipping policy
Effective Date: 11-04-2026
At Niraj Book Depo, we are committed to delivering your books safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Shipping Coverage
We currently deliver orders to:
- All states and union territories within India
- International locations where shipping is available at checkout
Availability of international shipping may vary depending on the destination.
2. Order Processing Time
- Orders are usually processed within 1–2 business days after payment confirmation.
- Orders placed after 5:00 PM, on Sundays, or on public holidays will be processed on the next working day.
- Once the order is shipped, customers will receive a shipping confirmation message or email with tracking details.
3. Shipping Charges & Delivery Time
| Destination | Shipping Charges | Estimated Delivery Time |
|---|---|---|
| Within India | Calculated at checkout | 3–7 Business Days |
Delivery time may vary depending on location, courier service availability, and other logistical factors.
4. Courier Partners
To ensure reliable and secure delivery, we use trusted courier partners such as:
- India Post
- DTDC
- Delhivery
- Blue Dart
- DHL
The courier service used for your order will depend on service availability and delivery location.
5. Order Tracking
After your order has been shipped, a tracking ID will be shared via email or SMS.
Customers can track their shipment through the courier partner’s website using the provided tracking number.
6. Possible Delivery Delays
While we aim to deliver orders within the estimated time, delays may occur due to:
- Weather conditions
- Public holidays or strikes
- Transport or logistics issues
- Incorrect shipping address
- Recipient not available at the time of delivery
If your order is delayed beyond the expected delivery time, please contact our support team for assistance.
7. Undelivered or Returned Packages
If a shipment is returned to us due to:
- Incorrect or incomplete address
- Recipient unavailable after multiple delivery attempts
Our team will contact you to arrange re-delivery. Additional shipping charges may apply for resending the order.
8. International Orders – Customs & Duties
International shipments may be subject to local taxes, customs duties, or import charges imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
9. Contact Us
For any shipping-related questions or support, please contact us:
Niraj Book Depo
Phone / WhatsApp: +91 6393651309
Email: support@nirajbookdepo.com
Registered Address:
23, NH2, Ruma
Kanpur, Uttar Pradesh 209402
India
Working Hours: Monday to Saturday – 10:00 AM to 6:00 PM