Shipping policy

Effective Date: 11-04-2026

At Niraj Book Depo, we are committed to delivering your books safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

We currently deliver orders to:

  • All states and union territories within India
  • International locations where shipping is available at checkout

Availability of international shipping may vary depending on the destination.

2. Order Processing Time

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed after 5:00 PM, on Sundays, or on public holidays will be processed on the next working day.
  • Once the order is shipped, customers will receive a shipping confirmation message or email with tracking details.

3. Shipping Charges & Delivery Time

Destination Shipping Charges Estimated Delivery Time
Within India Calculated at checkout 3–7 Business Days

Delivery time may vary depending on location, courier service availability, and other logistical factors.

4. Courier Partners

To ensure reliable and secure delivery, we use trusted courier partners such as:

  • India Post
  • DTDC
  • Delhivery
  • Blue Dart
  • DHL

The courier service used for your order will depend on service availability and delivery location.

5. Order Tracking

After your order has been shipped, a tracking ID will be shared via email or SMS.

Customers can track their shipment through the courier partner’s website using the provided tracking number.

6. Possible Delivery Delays

While we aim to deliver orders within the estimated time, delays may occur due to:

  • Weather conditions
  • Public holidays or strikes
  • Transport or logistics issues
  • Incorrect shipping address
  • Recipient not available at the time of delivery

If your order is delayed beyond the expected delivery time, please contact our support team for assistance.

7. Undelivered or Returned Packages

If a shipment is returned to us due to:

  • Incorrect or incomplete address
  • Recipient unavailable after multiple delivery attempts

Our team will contact you to arrange re-delivery. Additional shipping charges may apply for resending the order.

8. International Orders – Customs & Duties

International shipments may be subject to local taxes, customs duties, or import charges imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

9. Contact Us

For any shipping-related questions or support, please contact us:

Niraj Book Depo

Phone / WhatsApp: +91 6393651309
Email: support@nirajbookdepo.com

Registered Address:
23, NH2, Ruma
Kanpur, Uttar Pradesh 209402
India

Working Hours: Monday to Saturday – 10:00 AM to 6:00 PM